FAQ

What is Da Bomb Bath co return policy?

Due to the nature of our products we cannot accept returns. If your item is damaged or incorrect upon receiving, please contact us immediately and we will exchange/refund or issue store credit. This is on a by order basis. Once you contact us we will evaluate and provide the best solution possible.

You can contact us via the Contact Us page.

How can I cancel my order?

You can cancel your order as long as it has not been fulfilled. Please contact us within 24 hours of order placement through the Contact Us page. Cancellations are not guaranteed after that time frame.

Payments:

Once payment has been received, then we will begin to process your order. We do not ship orders without proof of payment.

Can my product discolor?

Short answer, yes. Any product with natural herbs, colorants or even fragrance oils with vanilla have the tendency to discolor. We try our best to depict what the final product will look like, but our products are made in small batches and can differ slightly from batch to batch.

Why isn't my jar filled to the brim?

Most of our products are filled by weight. This means that your jar may not be completely filled to the top. However, the major reason we don't fill beyond the "threads" on the jar is because of shipping products and the expansion of products during shipment/weather temperatures. We ensure that your product will get to you safely without leaking by leaving just a bit of extra room in the jar.

High temperatures and Melt Warnings?

With the nature of handmade beauty products, high temperatures may affect your final product. We use great ingredients like Shea Butter, Coconut Oil, etc. that can melt in high temperatures.

Are you interested in wholesaling Da Bomb! Bath co ?

Yes! We do offer wholesale. If you are interested in wholesaling our products in your shop our boutique, please contact us at dabombbathco@live.com or through the contact form. We will get back to you as quickly as possible.

*Sales, Coupons, Promotions & Discounts cannot be applied to wholesale pricing. Thank you.

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We hand make each product in small batches. Please allow for minor differences in your products - each one is unique. Just like you!